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30-day guarantee

If it is not right for you, send it back within 30 days of delivery, even if opened: we will refund the price of the product. Valid on your first purchase, once per customer.

Returns and refunds policy, section 8

Shipping

Free in Italy; to the EU €9.90 or €16.90, free from €149. We ship within 1–2 working days.

Shipping policy

Secure payment

Instalments with Klarna, PayPal or Satispay at checkout, subject to availability and the provider's approval.

We answer personally

For questions about products, ingredients or orders, write to assistenza@elaxo.it: we reply within 24 hours on working days.